Help
Using a GetKey kiosk
Where are the kiosks?
GetKey kiosks are placed inside host businesses. Use the finder on our home page or the locations page to see the machines near you and their details.
When can I use a kiosk?
Whenever the store it sits in is open. The store's own hours decide when the machine is available.
What should I bring?
Your phone. If you want a key shipped, bring the key to scan. To buy a fob, know your vehicle make, model and year. For car keys, know your vehicle's make, model and year.
Do I need an appointment?
No. Walk up and buy a fob, fob battery kit or hide-a-key box on the spot. Need a fob programmed or locked out? Call 877-744-8472 and a technician is sent right away.
What if the kiosk cannot do my key?
It tells you before you pay anything. Some keys we can still help with another way, and some keys we refuse on purpose, such as keys marked Do Not Duplicate.
Who do I contact if something goes wrong?
Call our own team on 877-744-8472 or use the contact page. A real person answers questions about your order.
Still need help?
Call our team or send us a message.